Severn Trent’s Timely Donation Helps Dial West Cheshire Continue to Support Disabled and Older People in Our Community.

Dial West Cheshire is delighted to announce a generous donation of £2000 from the Severn Trent Community Fund towards the costs of vital IT equipment needed to enable our charity to adapt our services in order to continue to support vulnerable and older people in our community.

Advice Line Team Member Working Remotely

Advice Line team member working remotely

In these unprecedented times Dial West Cheshire, like many businesses, has needed to work differently in response to the COVID-19 situation. Our focus is to keep people safe and well, and to be here for people in the community who need us. Many of the disabled and older people who Dial West Cheshire work with are very vulnerable to the effects of Coronavirus. This is an especially anxious time for them and they face many challenges in coming to terms with not only the potential impact on their health but also the impact of the strict curbs on daily life the government has needed to introduce to fight the Coronavirus.

We have established our Advice Line, open Monday to Friday 10am – 4pm offering telephone support to those in need. The Advice Line is busy handling a variety of enquiries, including many questions and follow up work linked to money and benefits. We are also conducting Safe and Well checks for those who are vulnerable and may be more subject to loneliness due to the enforced isolation.

Our teams have banded together in force behind the scenes taking to their home offices, but as we are usually based in office locations across the borough, we have a serious shortfall in IT equipment to enable us to continue to provide these valuable services. The £2,000 donation from Severn Trent’s Community Fund is a welcome contribution towards equipping our teams with the IT resources needed to work remotely but we still need to raise more money to cover the significant, total costs.

If you, or your company, would like to make a donation to help us at this time, please get in touch with our Chief Officer, Keith Roper, for an informal discussion by emailing or click here to donate now.