Improving the lives of Disabled People

Dial West Cheshire is a thriving local charity that has been providing services and support to disabled people and older people since 1986.

The charity offers unique and client led services to disabled people and older people, as well as their families and carers, from across West Cheshire and the surrounding area. We aim to enable disabled people and older people to live sustained, independent lives.

Dial West Cheshire’s services are primarily delivered by volunteers supported by a small team of paid staff. We encourage people with disabilities and long term health conditions to volunteer and work with us.

We are proud holders of The Queen’s Award for Voluntary Service, the MBE for volunteer groups.

Approximately 70% of our workforce has a disability or long term health condition.


Why volunteer at Dial?

Volunteers might want to develop skills confidence and/or employment prospects or simply help the community. We develop people from the community to help others within the community by offering a friendly, supportive and well-managed volunteer scheme with extensive opportunities for training and development.

Volunteers help us deliver our services (eg Community Cafe, Disability Information & Advice, Shopmobility and Volunteering & Learning.) Volunteer roles and opportunities for training include kitchen assistants and cooks, receptionists, disability rights advisers and form-fillers, Shopmobility assistants, shopping helpers and mobility equipment technicians. Volunteers also fulfill vital support functions such as directors/trustees, ICT, marketing & communications and administration, and we are always keen to hear from people who will volunteer to help with one-off fundraising activities and events.

Want to join us?

Contact us to arrange an informal chat about volunteer placements with our Volunteer and Learning Manager.

We offer our volunteers training, support and payment of expenses.

Our Vision

Dial West Cheshire’s vision is a society where disabled people and older people can participate equally as full citizens.

What our volunteers said…

“I loved the hearts of the people I worked with. It gave me something to do when I seemed a bit lost.”
“I gained an understanding about the valuable work Dial does, meeting and supporting a wide range of people who struggle on a daily basis and yet remain optimistic and cheerful.”
“I am gaining confidence, skills and experience – and having fun!”
“I have made friends with such a variety of people and enjoy the team spirit.”
“I enjoy my volunteer work. It gives me a sense of satisfaction knowing I am doing something worthwhile.”