Improving the lives of Disabled People

Daily Hire & Membership:

Daily hire of mobility scooters, powered and manual wheelchairs to enable people with mobility difficulties to access shops and other facilities in Chester city centre.



A wide range of mobility equipment and independent living aids are available for sale, at competitive prices from our shop.


Maintenance & Repairs:

Let us look after the servicing or repair of your own equipment from our fully equipped workshop.


Ability Angels:

Friendly, trained volunteer helpers (Ability Angels) who can accompany disabled people or older people to enable them to do their own shopping. Assistance available includes carrying bags, reaching for items, guiding sensory impaired customers and help for wheelchair users.


Christmas Hours: DIAL Shopmobility will close at 4.30pm on Saturday 23rd December to reopen Thursday 28th December as usual.

New Year Hours: DIAL Shopmobility will close at 4.30pm on Friday 29th December to reopen Tuesday 2nd January as usual.


Did you know in 2016/2017?

We handled over 3,000 bookings for mobility scooters and wheelchairs



Shopmobility West Cheshire Fees:

Annual membership
  • Cheshire West and Chester residents


  • Non-Cheshire West & Chester residents


Single day hire (return on same day)
  • Members


  • Non-members


Multi day hire (up to 7 days) members and non-members
  • Mobility Scooters and Powered Wheelchairs


  • Manual Wheelchairs, Rollators and Ramps


Maximum continuous hire period is 4 weeks


As part of Shopmobility West Cheshire we work with partners Vale Royal Disability Services – VRDS in Northwich and Winsford to provide a borough-wide Shopmobility Service in accordance with a contract from Cheshire West and Chester Council.

Membership enables customers to hire equipment from any of the 4 shopmobility centres across the Cheshire West and Chester area.
Customers can join the Shopmobility West Cheshire membership scheme (ideal for repeat users) or alternatively use the service as non-members (eg one-off or occasional users).

Use of the service is subject to registration together with sight of 2 forms of identification. All customers will be given instruction in the safe use of equipment and must demonstrate their competence to use the equipment.

We reserve the right to decline the hire of equipment or to request evidence from a GP, optician, or other qualified assessor about a customer’s ability to operate mobility equipment safely.


Conditions of Hire Apply:

  • Availability of equipment is subject to servicing, repair and demand.
  • Advance booking is recommended.


For more information please
contact Shopmobility Chester on 01244 312 626 or Shopmobility Ellesmere Port on 0151 355 1420 –  or complete the booking request form:



Hire Location

I would like to book a

Date you wish to hire


We have a range of mobility scooters and wheelchairs (with differing weight capacities) available to meet the varying needs of our customers. To ensure the safe use of mobility equipment and for insurance purposes please tell us:

What is your Weight range?

Open: Mon-Sat 9.30am – 4.30pm   Sun 10.30am – 3.30pm (Chester only)

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